SHIPPING POLICY
Shipping Rules
- Tracking numbers will be sent to the customers once we ship out the package.
- We are not responsible for the package being sent to the wrong address due to the customer provided the incorrect shipping address when place the order. Please notify us as soon as possible of any errors in your shipping address. Once we ship out the package, we are not able to retrieve, redirect, or otherwise interfere with the shipment to its destination.
- Most of our orders ship within 2-3 weeks due to the high demand of our products
- We are not guaranteed the shipping transition time. The estimated delivery time will be provided by the shipping carrier, the ETA may vary due to the weather or special situation.
- If you need to cancel your order, please contact us within 24 hours of placing your order. If we processed and shipped your order within 24 hours and we are not able to cancel your order. If you contact us after it's been shipped, we are not able to recall the order. You can return it to our US warehouse once you receive the package. If we did not process your order, we are able to cancel it per your request.
- We do not offer local pickup
- International buyers (non-US) are responsible for duties and customs fees. International buyers (non-US) bear the risk of orders being held or destroyed by the customs department.
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Feel free to ask us any questions about our shipping policy!
We will gladly reply to any email within 1-2 business days.
Please send all shipping-related questions to support@sportsforage.com, thank you!